IT Technician

IT Technician
Location: London (Hybrid)
Salary: 30,000 – 35,000 per annum
Job Type: Full-time, Permanent

We are working with a long-established client in the retail packaging manufacturing industry, known for producing high-quality, bespoke packaging solutions. With over 100 staff across design, admin, and production, the company is part of a larger group and is now seeking an experienced IT Technician to support their growing digital operations.

This is a hybrid role based in London, combining hands-on system support, software maintenance, and internal development projects. You’ll work closely with the wider group’s IT department, providing on-site support and contributing to group-level technology initiatives.

What You’ll Receive

• Competitive salary: 30,000 – 35,000

• 25 days holiday + 8 bank holidays

• Hybrid work model (after onboarding)

• Company pension scheme

• Death in Service cover

• Long Service Recognition

• Access to salary sacrifice benefits including:

  • Cycle to Work scheme

  • Car leasing

  • Employee retail discounts

Your Role Will Include

• Ensuring the stability and security of the company’s IT systems

• Performing daily system monitoring and routine backups using Veeam

• Supporting and maintaining server infrastructure within a VMware environment

• Administering Windows Server systems including:

  • Active Directory, DNS, DHCP, and Group Policy

• Managing Microsoft Exchange and Azure environments

• Monitoring and maintaining network equipment including Fortinet firewalls and Aruba switches

• Providing day-to-day IT support to staff across departments

• Assisting in the development and maintenance of internal tools and software

• Supporting Linux systems (basic maintenance and configuration)

• Coordinating with third-party IT vendors and monitoring service levels

• Identifying opportunities for process improvement using available technologies

• Managing user access and permissions to uphold data security policies

Who We’re Looking For

• Experience with VMware, Veeam, and Windows Server admin

• Strong knowledge of Microsoft Exchange, Azure, and Active Directory

• Familiar with Fortinet and Aruba networking tools

• Experience with Linux systems (support and troubleshooting)

• Capable of translating business needs into technical requirements

• Able to support internal applications or assist with light development tasks

• Clear communicator with excellent organisation and problem-solving skills

Bonus Points For

• Experience within the packaging or manufacturing sector

• Familiarity with ERP systems such as Shuttleworth or SAGE

• Knowledge of tools like SAP R/3, ESKO, or iQuote (ePS)

• Exposure to project management methodologies or IT documentation standards

If you’re a motivated and technically confident IT professional looking to take ownership of systems, contribute to internal innovation, and work within a collaborative environment—this could be your next step.

Apply now to explore how you can support our client’s technology goals and grow your career in a dynamic, future-focused business.