Data & Support Developer

Data and Support Developer
📍 Location: Ludlow, Shropshire
💼 Type: Permanent, full-time
💰 Salary: 45,000 - 50,000 per annum

We are seeking a technically skilled Integration & Support Developer to join a growing, multi-disciplinary team as the organisation expands into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring platforms integrate seamlessly with client systems and perform reliably.

You’ll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. Alongside this, you will diagnose and resolve complex technical issues, contributing to continuous improvement and customer satisfaction.

What You’ll Be Doing

• Design, develop, and maintain integrations, imports, and exports

• Write clear specifications for integration work for mutual sign-off

• Collaborate with internal stakeholders to deliver scalable integration solutions

• Contribute to integration strategy and tooling improvements

• Provide 3rd line support for complex issues, including root cause analysis and bug fixing

• Triage and escalate issues to the development team where appropriate

• Document integration processes and support resolutions to build knowledge internally

• Support onboarding of new clients and rollout of new features

• Participate in a support rota covering both UK and CST hours

What You’ll Bring

• Strong experience with SQL and relational databases

• Proficiency in PowerShell scripting and API integration (REST/JSON)

• Extensive experience with modern front-end frameworks (e.g., Angular, React)

• Solid understanding of C#, Angular, and Razor in production environments

• Experience integrating with enterprise systems (e.g., student records, finance, access control)

• Proven ability to troubleshoot and resolve complex technical issues

• Strong communication skills and customer-facing experience

• Ability to work independently as well as collaboratively in a hybrid team

What’s on Offer

• Competitive salary + performance-related bonus scheme

• 25 days’ holiday plus bank holidays

• 2 wellbeing days per year + 2 paid community/charity days

• Christmas shutdown period

• Company pension contribution

• Flexible benefits package (private healthcare, life assurance, professional development, retail discounts, cinema tickets, and more)

• Excellent training and support with opportunities for further professional development

• Social events, community involvement, and a supportive working culture

• Modern office environments with free breakfast, tea, coffee, and refreshments