London
Permanent, full-time
34,000 - 40,000
Audio Visual Analyst
📍 Location: London
💼 Type: Permanent, full-time
💰 Salary: 34,000 - 40,000 per annum
Are you an AV specialist with a passion for technology and exceptional customer service? This is an exciting opportunity to join a leading professional services firm as an Audio Visual Analyst, supporting audio-visual technologies across meeting rooms, events, and collaborative spaces. You’ll be the go-to expert for AV queries, ensuring a seamless experience for staff and clients.
Key Responsibilities
Act as the first point of contact for all AV issues and enquiries.
Provide on-site support for meetings, conferences, and live events (including occasional early/late cover).
Proactively maintain and check AV equipment to ensure reliability.
Deliver training and guidance to staff on AV and collaboration tools.
Liaise with third-party providers and internal teams for incident resolution and maintenance.
Support AV needs for office fit-outs and upgrade projects.
Suggest improvements and introduce innovative ideas to enhance user experience.
Skills & Experience
Strong knowledge of AV technologies (TVs, projectors, microphones, speakers, UC platforms, connectivity).
Experience with Microsoft Teams, Zoom, Crestron, and Surface Hubs.
Solid IT knowledge, ideally including Microsoft 365.
Excellent communication, problem-solving, and organisational skills.
Knowledge of MacOS and Windows 11, and prior professional services experience, is advantageous.
What’s on Offer
Competitive salary with excellent benefits (pension, life assurance, PMI, cycle-to-work, and more).
29 days annual leave + bank holidays, including Christmas closure.
Hybrid working model (3 days in-office, 2 remote).
Free breakfast and lunch in the office.
Supportive culture with regular social events and wellbeing initiatives.