Brentwood, Essex
Permanent, full-time
27,500
Systems Support Technician
📍 Location: Brentwood, Essex
💼 Type: Permanent, full-time
💰 Salary: 27,500 per annum
We are seeking a proactive and technically skilled Systems Support Technician to join our client’s team. You will play a key role in delivering 1st and 2nd line IT support across a variety of devices and systems, ensuring smooth operations and excellent user experience. This role involves both on-site and remote support, with occasional travel between sites.
Key Responsibilities
Install, configure, and maintain Windows 10/11 desktop environments.
Provide 1st and 2nd line support via the IT Service Desk.
Support physical and virtualised environments (VMWare).
Configure and install hardware and software for desktops and mobile devices.
Ensure communication systems run efficiently and resolve incidents promptly.
Administer Active Directory and Exchange accounts, managing access to confidential data.
Deliver remote support and travel between locations as required.
Support enterprise messaging (Microsoft Exchange) and unified communications (Mitel).
Requirements
Experience in IT support, especially with Windows environments.
Familiarity with VMWare or other virtualisation tools.
Strong understanding of Active Directory and Exchange administration.
Excellent troubleshooting and communication skills.
Full UK driving licence and access to own vehicle (occasional travel required).